Terms and Conditions
Contracting Partner
These general terms and conditions (GTC) are the basis between the customer and:
G Brio GmbH i.Gr.
Bundesstrasse 5
21493 Elmenhorst
+49 4052470230
info@g-brio.com
www.g-brio.com
Managing Director: Niclas Heyne
Subject Matter of the Contract
This contract regulates the sale of goods and services in the areas of vehicle construction, furniture construction and vehicle equipment from the supplier. Based on the details of the respective offer, reference is made to the product description on the offer page.
Conclusion of Contract
The contract is concluded via means of remote communication, such as telephone and e-mail. The offers presented represent a non-binding request to submit an offer through the customer order, which the provider can then accept.
The ordering process for concluding the contract comprises the following steps:
- Call the order hotline / send the order email
- Confirmation email / sending of the purchase contract
When the signed purchase contract is sent, the contract is concluded.
Contract Duration
The total price is calculated based on expenditure in accordance with the offer.
The buyer can only oppose the seller's purchase price claim with an undisputed or offset legally established counterclaim.
Retention of Title
The delivered goods remain the property of the provider until full payment has been made.
Caveats
The provider reserves the right not to provide the promised service in the event of unavailability.
Prices, Shipping Costs, Return Costs
All prices are final prices.
Payment Terms
After receipt of the invoice, which contains all details for the transfer and is sent by email, the invoice amount must be transferred in advance to the account specified there. The customer is obliged to deposit or transfer the amount shown to the account specified on the invoice within 14 days of receipt of the invoice.
Payment is due in full from the date of the invoice. After expiry of the payment period, the customer is in default even without a reminder. The customer's right of retention, which is not based on the same contractual relationship, is excluded.
Warranty
If the customer is an entrepreneur, the warranty period for new goods is limited to one year. The provider may choose between repair or new delivery. The warranty for second-hand goods is excluded for entrepreneurs.
If the customer is a consumer, the warranty period for used goods is limited to one year. Exceptions apply for damages due to injury to life, body or health, or gross negligence. Otherwise, legal regulations apply.
Contract Drafting
The risk of accidental loss of the motor vehicle is transferred from the seller to the buyer when ownership is transferred.
Right of Withdrawal and Customer Service
Right of Withdrawal
You have the right to cancel this contract within fourteen days without giving reasons.
The withdrawal period is fourteen days from the date:
- You or a third party (not the carrier) took possession of the last goods in case of a sales contract.
- In the case of several goods ordered together and delivered separately, from the day the last item was received.
- In the case of delivery in several parts: from the day the last part was received.
- In the case of regular delivery over time: from the day the first item was received.
To exercise your right, notify us with a clear statement (e.g. letter or email).
Note: Custom-made products, including configured vehicles, are excluded from cancellation.
To meet the deadline, it is sufficient to send the notice before the withdrawal period expires.
Consequences of Withdrawal
If you cancel the contract, we will reimburse all payments received, including delivery costs (except extra costs due to a delivery method other than our standard), within fourteen days after we receive your cancellation.
Repayment will be made using the same method as your original payment unless agreed otherwise. We may delay repayment until we have received the goods or proof of return.
Goods must be returned within 14 days to:
G Brio GmbH i.Gr., Bundesstrasse 5, 21493 Elmenhorst
You bear the direct return costs.
You may be liable for value loss if the handling goes beyond what's necessary to check the nature, properties and functioning.
Takeover Conditions
The buyer must check the item immediately after receipt. Defects must be reported immediately in writing. If no complaint is made upon delivery, the goods are considered accepted.
Liability
In case of slight negligence, liability is limited to essential contractual obligations and foreseeable damage. This does not apply to injury to life, body or health.
If insurance covers the damage, the seller is only liable for disadvantages (e.g. higher premiums).
No liability exists for wear parts or kits installed by the buyer.
Prohibition of Assignment and Pledging
Claims or rights of the customer may not be assigned or pledged without the provider’s consent, unless a legitimate interest is proven.
Language, Jurisdiction, and Applicable Law
The contract is written and executed in German. German law applies. For consumers, this only applies insofar as it does not restrict consumer protection laws of their country.
Place of jurisdiction is the provider’s location for non-consumers or legal entities.
Data Protection
The provider collects, stores and processes customer data in accordance with legal requirements.
Data is only passed on to third parties when necessary (e.g. shipping, payments) and within the scope of data protection laws.
Customers can request correction, blocking or deletion of personal data at any time.
Contact for data requests:
G Brio GmbH i.Gr.
Bundesstrasse 5
21493 Elmenhorst
info@g-brio.com
Salvatory Clause
The invalidity of a provision does not affect the validity of the rest of the terms.